What Is Target Marketing? Strategy, Types and Examples
Quick Answer
Target marketing involves selecting specific market segments to serve with tailored marketing mixes. Unlike mass marketing, it focuses resources on the customers most likely to buy, improving efficiency and relevance.
Defining Target Marketing
Target marketing is the strategy of identifying and selecting specific segments of a market to serve, then tailoring the marketing mix — product, price, place, and promotion — to appeal to those chosen groups. It contrasts with mass marketing, which attempts to reach all consumers with a single, undifferentiated approach.
Target marketing emerged as markets became increasingly fragmented and consumers more demanding of personalized experiences. Modern data analytics and digital advertising have made precise targeting more achievable than ever before.
The STP Process: Segmentation, Targeting, Positioning
Target marketing sits at the heart of the STP framework — one of the most fundamental models in marketing strategy:
- Segmentation: Dividing the market into distinct groups with shared characteristics
- Targeting: Evaluating each segment and selecting which to pursue
- Positioning: Creating a distinctive place in the minds of the target customers
Targeting Strategies
| Strategy | Description | Example |
|---|---|---|
| Undifferentiated (mass) | One offering for the entire market | Commodities: salt, petrol |
| Differentiated | Separate offerings for multiple segments | Procter and Gamble with multiple shampoo brands |
| Concentrated (niche) | One offering focused on one segment | Rolls-Royce targeting ultra-high-net-worth buyers |
| Micromarketing | Highly individualized local or personal targeting | Local neighborhood events, hyper-targeted digital ads |
How to Evaluate and Select Target Segments
Not all segments are equally attractive. Marketers evaluate potential targets using:
- Segment size and growth: Is the segment large enough and growing?
- Structural attractiveness: Competitive intensity, power of buyers and suppliers, substitute threats
- Company objectives and resources: Can the firm serve this segment better than competitors given its capabilities?
Examples of Target Marketing
Coca-Cola: Uses differentiated targeting — Diet Coke for calorie-conscious consumers, Coca-Cola Zero for men who want sugar-free without the "diet" association, and regular Coke for the mainstream market.
IKEA: Targets young urban professionals and families who want stylish, functional furniture at affordable prices. Its entire store experience — large stores outside city centers, flat-pack logistics, in-store cafes — is built around this target customer.
Rolex: Concentrated targeting on high-income professionals for whom a watch is a status symbol as much as a functional device.
Digital Targeting Capabilities
Digital platforms have transformed targeting precision:
- Behavioral targeting: Serving ads based on browsing history and past purchases
- Lookalike audiences: Finding new customers who resemble existing ones
- Retargeting: Re-engaging users who visited a website but did not convert
- Contextual targeting: Matching ads to the content being viewed
Ethical Considerations in Targeting
Targeting raises ethical questions when applied to vulnerable groups. Marketing high-interest loans, gambling, alcohol, or junk food to vulnerable demographics — children, people in financial difficulty, or those with addiction vulnerabilities — is increasingly regulated and reputationally risky. Responsible targeting means selecting segments and crafting messages with both commercial and social awareness.
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Written by
Editorial Team
Expert writers in international business and economics education.
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